Frequently Asked Questions

Please read the frequently asked questions below and if you have further questions, please get in touch.

We accept payment from most debit and credit card providers. We also accept payments through PayPal.

We hope your dog loves their box as much as our own dogs do, but if for any reason you need to cancel your subscription, you are free to do so, just follow the steps below:

1. Log into your account
2. Click on ‘Subscriptions’
3. Select the subscription you wish to cancel 
4. Click ‘Cancel’

You will then receive an email to notify you of this change (it’s as easy as that!).

You can contact us via our email: or fill in an online request form where you can request a call back from one of the team, we aim to get back to people as quickly as possible!

We currently send our subscription boxes and other orders to addresses in the United Kingdom.

SAVE 20%
at checkout on your first subscription box

+ SAVE 5%
on all repeat subscriptions

Min Spend £15.00. Max spend £35.00, T&C's apply, Please visit our Terms and conditions page to find out more.